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Ordering Information

ORDERS:
 Orders may be placed by using e-mailbig band jazz. You may use a printable order form preferable WORD or PDF format. PDF = Adobe Reader (Get Reader)

   ORDER FORM (EXCEL format)     ORDER FORM (PDF)

 List all address information including zip code and daytime telephone number and e-mail address. You MUST fill in this information on your order form to insure proper delivery. It is very important to include catalog number and size of plant to insure that you receive your order correctly.
 After receiving your order form we will send a confirmation of your order by return e-mail.
 C.I.T.E.S. and phytosanitary certificate $50 for each shipment. Please allow 2 weeks at least to prepare.
 Over 12 plants US buyer needs to obtain and send us an Import Permit and green stickers which expedite the delivery of parcels of plants.
 Customers are recommended to order in bulk to receive more discounts.
   201 USD - 500 USD receives 5% discount
   501 USD - 999 USD receives 10% discount
   1000 USD or more receives 10% discount with free CITIES-Phytosanitary
   Certificate worth 50 USD.

WHOLESELLER:  We will show you condition and price by request.

PAYMENTS:
 There is no minimum amount on orders.
 Payment must be made with order. We accept credit card payments ONLY through Paypal or Paypal fund transfer. We will send you a Paypal Fund Request E-mail after your confirmation.

AVAILABILITY:
 Current up-to-date availability is posted on our website. There is always a chance that circumstances may intervene (nature has its own way), changing what is actually available.

SHIPPING:
 We will ship plants and goods via EMS.
We insure them up to your order amount. (Insurance covers only loss of shipment when your loss confirmed by USPS and not covers damage through mishandling or time delay).
All plants are shipped adjusting to avoid weekend quarantine. We also avoid shipping during periods of extreme hot and cold (either in your area or ours).

SHIPPING AND HANDLING CHARGES:

           ASIA         US          EU
  --1kg     30 USD       40 USD        40 USD
  --2kg     40 USD       50 USD        55 USD
  --3kg     50 USD       65 USD        70 USD
  --4kg     60 USD       75 USD        85 USD
  --5kg     75 USD       90 USD        100 USD
  --6kg     80 USD      100 USD       110 USD
  --7kg     85 USD      110 USD       125 USD
  --8kg     90 USD       120 USD       130 USD
  --9kg    100 USD       130 USD       140 USD
 --10kg    105 USD      140 USD       160 USD
 --15kg    140 USD      190 USD       220 USD
 --20kg    180 USD      240 USD       280 USD

GUARANTEE:
 We always try to guarantee to arrive safe and in good condition.
While we cannot guarantee your plants beyond this point, we're always interested in knowing about your experience with the plants you get.
If there are problems with the plants you receive, please notify us in the first few days after you receive the order.

send order to;   NEGIE ORCHIDS     negie@ac.auone-net.jp